Contact Niagara Falls Hood Cleaning
Niagara Falls Hood Cleaning is a commercial hood cleaning service with one phone line, 289-272-7390, and one quote form, both on this page. A call books the free walk-through while you are on the line. The written quote follows within 24 hours of that walk-through. Calls and forms go into the same schedule and reach the same crew. A sports bar in Welland, a hotel kitchen near Clifton Hill and a winery restaurant in Jordan all get the same answer either way. Visits run overnight or between services in all ten Niagara Region municipalities.
What to have ready when you call
With five answers ready, the call ends with a price range and a night on the schedule.
What cooks under the hood. Fryers, a flat-top, a charbroiler, a pizza oven or a wood-burning grill each leave a different amount of grease. List every appliance, including the one that only runs at weddings or on a long weekend.
How many canopies, and how long. One hood up to ten feet starts from $585 per visit. Two to four canopies start from $995 per visit. Hotels, casinos, attractions and buildings with several kitchens are quoted on site after a free walk-through. A rough length in feet is enough for the first call.
When the kitchen is closed. A Queen Street bar that shuts at two, a franchise unit with a head-office window and a retirement residence that serves three meals a day each need a different booking. Tell us which one you run.
Who opens the roof. The exhaust fan sits on the roof. In a plaza or a hotel tower, the tenant often has no hatch key. Find out who holds it before the night of the visit.
Your paperwork dates. Have the date of the last certificate, if you have one. Add any date already set by your local fire service, Niagara Region Public Health, your insurer or a franchise office.
If you are not sure which service fits the problem, the services page matches symptoms to scope. The NFPA 96 page explains what an inspector expects to see on file.
How fast does Niagara Falls Hood Cleaning respond?
Niagara Falls Hood Cleaning sends a written quote within 24 hours of the free walk-through. A phone call is the quickest way to book that walk-through.
- Phone. One call to 289-272-7390 gives you a price range, the next open night and a yes or no on scope.
- Form. A form request goes into the same schedule as the calls and gets a written reply within 24 hours. It suits a request written after close, or one a landlord or head office wants on record.
- Written quote. One page, sent within 24 hours of the walk-through. It lists the scope, the price and any separate item, such as a hinge kit or a duct section with no access panel.
- Insurance proof. Proof of WSIB coverage and liability insurance reaches you, and your landlord where the roof is involved, before the crew arrives.
The documentation you receive after every visit is described on the about page. Coverage by community is on the areas served page.
After-hours visits and roof access in the Niagara Region
Most visits happen while the kitchen is closed. Most delays start at a locked roof hatch, not in the kitchen.
Overnight is the usual window. The crew arrives after the last order, covers the line, cleans the system and leaves the kitchen wiped down before the opening shift. That window works for a Port Dalhousie patio restaurant, a Fort Erie diner and a Lundy's Lane pizzeria alike.
Between services is the other window. A kitchen that never goes fully dark, such as a hotel banquet kitchen or a retirement residence, books the gap between meals. The visit is sized to finish inside that gap.
Security desks and loading docks. Hotel and attraction kitchens often need an escort or a named contact at the security desk. Give that contact on the call so the crew is expected at the door. Access rules for large properties are covered on the hotel and tourism kitchens page.
Shared roofs and shared fans. A plaza unit on Lundy's Lane or in downtown St. Catharines may share a roof, and sometimes a riser, with the kitchen next door. Mention it on the call if one fan serves more than one hood. Shared risers are covered on the kitchen exhaust cleaning page.
Next step: call 289-272-7390 or send the form above with the five answers on this page. The walk-through settles the rest.
Contacting Niagara Falls Hood Cleaning: frequently asked questions
Is it faster to call or to use the form?
Calling is faster. A call to 289-272-7390 reaches a person who can check the crew schedule while you talk. The form suits a request sent after close, or one that needs a paper trail.
Can I visit an office?
No. Niagara Falls Hood Cleaning works in customer kitchens and on customer roofs across the Niagara Region. Quotes, photos and certificates arrive by email.
Is there a charge for the walk-through?
No, and you are not obliged to book. A duct run and a roof fan cannot be judged over the phone, so the price comes after the crew has seen them. The starting prices are from $585 per visit for one hood up to ten feet and from $995 for two to four canopies.
How far ahead should I book before the summer season?
As soon as you know your opening or inspection date. A landlord who needs notice for roof access adds more time. Start that conversation the same day you call.
Does someone need to stay during the visit?
No. Someone must unlock the kitchen and the roof, or leave a lockbox code and the property manager's number. The signed certificate and the photos follow by email.